Suggestions to Help You Improve Dental Billing Strategies

couple looking at their bills

Your dental billing strategy will significantly impact your practice’s financial performance. Your reimbursements would come through sooner and ultimately would increase your return on investment if you were able to engage with the insurance companies more effectively.

This article contains comprehensive advice that will assist you in coming up with the best plans for handling your dental billing and reimbursements.

Make Sure to Confirm the Patient’s Eligibility

Prior eligibility verification of your patient is crucial if you actually want to see an increase in your ROI. 

Every time a patient makes an appointment at your office, it is your duty to confirm their eligibility and review any dental insurance they may have as well as any currently active benefits they may use.

If an existing patient of yours made the appointment, you need to make sure that their insurance coverage is still the same or if it has changed. 

You should check to see what advantages they still have under the policy, even if the same old plan still covers them. If they have a new plan, you must repeat the full dental insurance verification process.

Develop Patient-Centered, Open-Book Payment Policies

Most clinics don’t think much about this, but it may be quite significant in improving your dental billing techniques and, as a result, greatly increasing your ROI.

Since you are checking a patient’s eligibility in advance, you will know which services are covered, which ones need a co-payment from the patient, and which ones are not.

You must always tell your patients about the co-pays or full payments they must make once you have this information at your disposal.

Create a Timely Process for Filing Claims

An effective procedure for submitting dental billing claims is the key to enhancing your dental billing tactics and increasing ROI. 

You’ll have an easier time getting reimbursed for your dental expenses if you file more precise claims and do it quickly and without fuss.

Knowing all the codes correctly, being familiar with the insurance company’s policies, and having the most detailed description of the dental care you gave the patient are requirements for submitting appropriate dental billing claims.

Ensure That You Assign the Correct Codes

The codes you choose to use are the most important component of your dental billing claim. Dental professionals have access to a list of ADA procedure codes that are continually updated. 

Being fully updated with the most recent list of codes is the finest way to assign the proper dental codes to each of your claims.

If you have a committed person in charge of preparing and submitting dental billing claims at your clinic, you must properly train them. They should always be knowledgeable about the most recent dental codes and be able to prepare and submit accurate insurance claims with ease.

Maintain a Record of Your Dental Billing Claims

The traction of your claims is the most critical aspect of your total dental billing approach. You must keep track of insurance company payments because they are a key component of your dental clinic’s overall financial growth.

You cannot simply file the claim and believe that your obligations are discharged. Instead, you must continue monitoring and reminding the insurance providers until the claims are handled.


If you don’t have the time, enacting these recommendations at your dental practice while outsourcing the handling of your dental billing is a more effective way to deliver high-quality dental care. 

Look for professionals who have a history of assisting dentists in improving their dental billing performance and increasing revenue.Ash Dental CPA provides dedicated bookkeeping services for dentists. We’re a reputable dental accounting firm in Massachusetts and can help buy, sell, and value dental practices. Call us now to learn more.